Returns and Exchanges
We know you will be completely blown away with your order. However, we understand occasionally it might not work out for one reason or another.
All Custom orders are final sale. We don’t accept returns, refunds, exchanges, or cancellations on customized orders. However, please contact us if you have any problems with your order at firstname.lastname@example.org.
We do accept exchanges for up to 30 days once you receive your package on non-custom orders. To be able to honor the exchange the item must be returned unused and with all packaging and labels attached. Please contact us at email@example.com to get return shipping information.
We have the right to refuse any returned gear at our discretion.
Please contact us if you have any problem with your order at firstname.lastname@example.org and include your order number in the email.